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Legal Information |
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All material in this Web Site is protected by U.S. Federal and International Copyright law. It may not be reprinted in any form or hosted on any Web Site without explicit permission from Cultural Dolls.com. This site is not responsible for any typographical errors. Prices are subject to change without notice and all items are subject to availability. |
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Privacy Information |
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This is the web site of Collectible Dolls, Toys and Gift. Information you provide to us through the Site is used by Cultural Dolls.com to operate the site, provide you with information and services you request, and to communicate with you. |
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The information we collect will be used to notify clients about updates to our web site and periodic specials.
We may use information you provide to target ads that we think you may be interested in, or send emails to you including newsletters and alerts.
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We do not share the information with other organizations for any purpose. If at any time you no longer wish to receive such e-mails from us, please let us know. We will be sure your name will be removed from our list for such purposes. Please provide us with your exact name and address. If you supply us with your telephone number, you may receive telephone contact from us regarding orders or your on-line account. Your phone number will not be used for solicitations. |
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Note: This is the Website of Collectible Dolls; Toys & Gift articles, which is not an affiliated company of any of the products on this Website. Any representations made on the Website are those of Cultural Dolls.com. |
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Shopping online at culturaldolls.com is extremely safe. We use secure Application Servers to protect your ordering information as it comes to us via the Internet. This means that all information, such as name, address and your credit card number you enter in the checkout section of our online store is encrypted. Paypal payment method provides authentication that you are in direct communication with culturaldolls.com. |
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If you have any concerns about ordering electronically, please send email at NirvinCorp@gmail.com. |
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Mutual Consent |
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We believe that trust is an important component of the service we provide to our clients. To ensure that we earn and keep that trust, and we make every effort to protect your privacy and the confidentiality of your personal information. The Privacy Policy is provided to inform you about Cultural Dolls.com collection, use and disclosure of information you choose to share with us through the Site. |
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Personal Information You Give Us |
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When you place an order, we will need your name, phone number, e-mail address, mailing address, credit card number and expiration date so that we can process and contact you about the order. We will keep a record of this information and the items you purchase. This allows us to process and fulfill your orders and return requests, and to send you information that's of interest. |
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You do not have to register at our site to place an order, but ordering is much simpler when you are registered. You will choose a login name and password that will allow you to update your personal information at any time in the future. When you log on with your password, your name, address and other contact information will automatically be entered into the correct spaces of your order form. Also, you can log on with your password, and track the status of orders you have given us. Our personal registration services are provided free of charge, and you are under no obligation to purchase anything. |
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Periodically, we will ask customers to participate in contests and surveys. If you participate, the information we collect may be associated with your account, and used to improve your overall customer experience. |
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E-mail |
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When you order an item, a catalog, or have a customer service request, we send you an e-mail to confirm that we received your request or to answer your inquiry. These messages are generated automatically, and are sent regardless of "no-e-mail" requests. If you prefer not to receive other types of e-mail, you can indicate your preference when you receive an e-mail from us. We have an opt-out feature on every e-mail that we mail out. Or, you can respond to an e-mail and request to be removed. You can also use the contact us feature on our site to let us know that you prefer not to receive offers by e-mail. Please remember that if you add or change e-mail addresses, you need to separately notify us about your preferences for those e-mail addresses. |
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Payment Options Information |
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We accept Visa, MasterCard, and Discover credit cards, Paypal, personal Cheque, cashier's cheques or money orders. We will notify you by email or phone if your credit card does not go through properly. |
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We accept Paypal for International orders so if you are interested in paying by credit card or electronic funds you need to check to see if Paypal is available for your country (www.paypal.com). Please do not ask us to mark the customs forms as "gift" as we cannot honor this request. |
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All payments must be in US dollars. |
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Orders paid for by Cheque are held for the Cheque to clear, usually 7-10 days. A $20 fee will be charged for returned cheques. When sending payment please include a note indicating what item you are ordering along with your name, e-mail address and the address where you want your order shipped. |
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When paying with your credit card, we will immediately charge your credit card and prepare it for shipment. In the event an item is not in stock, we will notify you by email as to the status of the item before processing the credit card and shipping the other items. |
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Refund |
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There is no refund or exchange once the goods is purchased electronically and paid by Credit Card. |
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There will be a $20 service fee on personal cheques that do not have sufficient funds available at the time they are processed by the bank. |
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We do not currently have our inventory status online. Therefore, there is a chance that we could sell out of an item the same day you place an order for it. If this happens, we will notify you promptly by phone or email of the estimated date of arrival of the merchandise and asked if you would like for us to fill your order upon its arrival. Your credit card will not be billed for any items that are not in stock at the time you place your order online. |
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Sales Tax |
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In general, sales taxes and shipping costs are estimates based on the geographical location of your IP address.
You should provide your actual zip code if you would like to improve the accuracy of the sales tax and shipping cost estimates. Please check with merchants for exact shipping costs.
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Shipping Information |
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Orders will be insured and shipped by UPS unless we are requested to ship by some other means. There will be a shipping charge for Priority Mail on dolls (2# or more). |
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Free shipping over $100 only applies to UPS shipments.
Orders ship the same or next business day from when order was received. During high volume seasonal periods orders will ship within 2 to 5 business days.
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Our goal is to ship out same or next day when at all possible. All items are checked for damage or defectiveness prior to shipping. Shipping costs are as follows: |
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0- $19.99 $6.99
$20-40.99 $7.99
$41-57.99 $8.99
$58-89.99 $9.99
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Free Shipping over $100 for UPS shipments only in the lower 48 states. Exception over size boxes a $10 surcharge will be added. Clearance items do not qualify for free shipping. |
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If it is necessary to ship via USPS Priority there will be a surcharge on all items weighing over 2 lbs. You will pay the actual USPS cost to ship. |
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Layaway Information
We do have a layaway plan at Cultural Dolls.com Gift Shop. We must strictly enforce this policy or we will not be able to offer a "layaway" program for our customers’ convenience (No layaway on One Day Production Lee Middleton dolls or sale priced dolls.).
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Important: We will hold merchandise in "layaway" for a maximum period of 1 month. Generally it is 1/3 at time of layaway and 1/3 in balanced 15 days. Layaways made for purchases over $100 only. If the payment terms stated by the customer have not been met, and no other arrangements have been made by the customer, all money paid in and all merchandise held in "layaway" will be forfeited by the customer to Culturaldolls.com. |
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Once a Layaway has been made NO CHANGES can be made. It creates a major problem in inventory control and billing. NO EXCEPTIONS!! |
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Layaway Instructions when using a Credit Card |
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To place an order in "layaway" using your credit card, you will need to complete your order through our online ordering process as you normally would with one exception: |
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a) state that you would like to place this order in "Layaway"
b) state the number of monthly payments you are requesting for this "Layaway" (maximum is 1 month)
c) state the amount of each payment and dates of the payments and we will then charge your credit card on those dates.
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Your order will be shipped when full payment has been received. |
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Contests and Sweepstakes |
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We may from time to time offer contests and sweepstakes. To enter a sweepstake or contest, you may be asked to provide your name, mailing address, email address, and your phone number and other information. Depending on the nature of the contest or sweepstake, we may also request additional information, such as your preferences, tastes, opinions, interests, and behavior. We use your contact Information to notify winners. Otherwise, we do not share personally identifiable sweepstake or contest-related Information with third parties, except as otherwise indicated in this Privacy Statement. |
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Navigation Information |
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When visiting this Site, your browser sends information to our Site’s hosting server identifying the browser you are using, your Internet Service Provider, the page you last visited, and the page you are currently visiting. Our site logs this Information and uses it to help diagnose problems with our server, to track user traffic patterns, and to generally administer the site. We may also track and catalog the search terms that users enter in search forms, but this tracking is not associated with individual users, except as otherwise indicated in this Privacy Statement. |
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We make use of a standard feature of browser software called a "cookie" which helps us recognize you when you visit. We store your email address in a cookie file and place the file on the hard drive of your computer. This lets us identify your computer as a unique user. |
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Cookies are small alphanumeric identifier files that store information. They enable our systems to recognize your browser and to provide important features that personalize our site to make your shopping faster and easier. For example they store your cart information between your visits. |
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You can prevent your browser from accepting cookies through its help feature, but that prevents you from shopping on our site. We recommend that you take full advantage of all the features we've designed to make shopping easy and fun. |
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Pictures and Descriptions |
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We make every effort to fully describe all items and give an accurate picture. However we cannot be responsible for minor variations that may occur in colors and minor details of products. Manufacturers' colors change between product runs and also minor feature changes may occur. If there is a change to a product that affects the use of the product we will make every effort to update our description or picture as information becomes available. Also note that internet colors can vary from computer to computer and monitor to monitor so this can also affect the colors in our pictures. |
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Information Pertaining to Children and Minors |
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We don't want to collect Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Information via this Site, we will notify the user that we may not accept his or her Information. We will then expunge any personally identifiable information from our records. |
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Links to Other sites |
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The Culturaldolls.com may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for:(i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. |
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Links to such websites or resources do not imply any endorsement of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. |
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Indemnity |
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By choosing to use the Cultural Dolls.com, you agree to indemnify Cultural Dolls.com, its officers, agents, partners, and employees from any and all claims or damage, including reasonable attorney's fees, made by third parties due to, or arising out of Content you choose to submit, post or transmit through the Cultural Dolls.com Network; or of your use of or connection to the Cultural Dolls.com Network; your violation of the User Agreement; or your violation of any rights of another. |
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Security |
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Although we have taken reasonable security precautions, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that Information you supply will not be intercepted while being transmitted to us over the Internet. |
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Notice of Changes |
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We may update this Terms & Condition and Privacy Statement from time to time. We will notify you about significant changes in the way we treat personally identifiable Information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site. After the changes take effect, all newly collected and previously collected Information will be subject to the terms of the revised Privacy Statement. |
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